Job Details
Our client is an expanding privately owned delivered foodservice and fast food wholesaler. They are currently seeking a Telesales Manager to take responsibility for both telesales and customer services functions and to take the business to a higher level.
The position is based close to the M4 corridor and the position is permanent.
Reporting into a Director, the successful candidate will be responsible for the customer service and telesales operations across the total customer base.
The role involves managing a team of Customer Services / Telesales Operatives in providing an effective and professional telesales, order-taking service and resolving customer service issues to a nationwide customer base of fish and chip shops, fast food outlets, ethnic restaurants, pubs, restaurants, hotels etc.
There will be challenging volume and profit targets to achieve, as well as responsibility for sales planning / forecasting and general customer services and business development.
With exciting and challenging times ahead, part of this role will involve the coaching, training and development of a growing team to ensure the ongoing success of the department.
Knowledge and Skills:
To be considered, you will need a proven track record in a customer service or telesales managerial or supervisor role within a delivered foodservice environment.
First rate leadership and planning skills are essential, together with the ability to communicate objectives clearly and achieve strict sales and service targets.
You should also be numerate, have excellent organisation skills and be used to working as part of management team intent upon building sales volume and providing a service second to none!
The ability to motivate, train and develop staff is of paramount importance.
Your motivational and coaching skills should already be proven in a previous role, whilst you also need to demonstrate the character and credibility to operate at the highest level.
Basic salary will be in a range of between £25 - 30k. In addition there is 20 days holiday and other benefits. In addition you will participate in a bonus scheme which can enhance your earnings.
Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes of applications we receive.
If you have not heard from us within 4 weeks from submitting your application, please assume on this occasion your application has been unsuccessful.
rpc foodservice recruitment, a Division of The rpc Group of Companies is at the forefront of placing professionals into all sectors of the foodservice sector. Operating throughout the UK and Internationally in the areas of Delivered Foodservice - All temperature spans, Contract Distribution, Food Ingredients, Catering Disposables, Catering Equipment, Foodservice Manufacturing, Fresh Produce, Seafood and Cash and Carry.
We frequently manage confidential appointments on behalf of our clients, some of which are not advertised.
If you are interested in working in the foodservice sector and seeking to develop your career please do not hesitate to contact us for a confidential discussion and access to our complete portfolio of current opportunities.
This job is no longer available for new applications.
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