Job Details
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Providing quality, inspiring innovation and delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health difficulties to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.
Priory Healthcare is the UK’s leading provider of behavioural care. We have an outstanding reputation both for the service we deliver and for the investment we make in our people and in our environment.
The facility has been a hospital since 1867 and has established an excellent reputation for providing the highest standards of care. For people suffering from mild to moderate mental health issues, such as stress and anxiety, the hospital provides a range of outpatient based therapy services such as individual and group based CBT. We also provide in patient services for CAMHS, CAMHS ED, Adult ED, addictions and General Psychiatry.
This stunning location houses the flagship of the Priory Hospitals Group and the staff are committed to living up to the reputation.
The role:
Act as first point of contact for all enquiries (telephone and online but excl direct admission enquiries) regarding The Priory Group’s services from a range of sources, outline the appropriate services The Priory offer, discuss relevance and liaise with relevant sites to arrange for literature/required information to be sent etc.
Applicants will be required to:
- Advise and offer accurate advice and refer contact on to relevant alternative options where available.
- Look for advice/guidance only or where The Priory can’t provide an
- appropriate service.
- Send relevant paperwork for initial assessment liaising with relevant members of site SMT.
- Ensuring paperwork is reviewed promptly on arrival and enquirer/referrer is contacted swiftly to arrange detail of home/current provision visit and assessment.
- Liaise with relevant Priory Sites to allocate each request and arrange appropriate appointments.
- Liaise with appropriate on site SMT and ensure all administration is carried out following initial assessment whether referral is to be pursued, referred to other provision or refused.
- Liaise regularly with enquirers/referrers throughout the process ensuring that they are kept up to date with developments and provide information on any changes/updates etc. Where appropriate actively support them to continue with their applications to Local Authority funding panels.
- Maintain contact with funders/commissioners regarding paperwork, assessments, placements and transition plans.
About us
From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.
The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.
As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.
Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.
This job is no longer available for new applications.
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