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Job Details

Job Ref :
 
Job Title :
Service Manager 
Job Category :
Posted :
5/8/2017 3:30:07 PM 
Company Name :
Priory Healthcare & Partnerships in Care 
Location :
Crowborough, East Sussex, England 
Benefits :
 
Salary :
£28k - 30k per year 
Security :
Other 
Description :

Providing quality, inspiring innovation and  delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health difficulties to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.

The Vines provides leading person-centred neuro-rehabilitation programmes for 17 male and female adults who have had an acquired brain injury, traumatic brain injury or any neurological conditions.     

The role:

To manage the service in order to ensure that all colleagues are focused on providing positive outcomes for the people we support, in line with regulatory standards and company key performance indicators, policies and procedures. Managing and running their service as a financially profitable and viable business that has a future that the people we support, the company and external stakeholders feel confident in.

Key responsibilities:

  • Ensure that all colleagues provide excellent standards of support to the people we support, with a focus on positive outcomes, promoting choice and independence and positive behavioural support.
  • Ensure that all support plans are person-centred, reviewed and updated regularly.
  • Maintain a profitable service through monitoring of cost control, effective use of resources, maintaining high occupancy levels, fee adjustments and effective budgeting.
  • Ensure that the service achieves and remains compliant with regulatory standards, health and safety, financial regulations, company policies and procedures.
  • Maintain a full complement of staff within the service through recruitment, colleague engagement and retention, and the effective use of bank staff to cover staff shortages.
  • Ensure that all service colleagues have completed all mandatory and specialist training.
  • Ensure all colleague supervisions and annual appraisals are completed on time and with quality and the full participation of colleagues, to support their continuous professional development.
  • Achieve excellent outcomes from internal and external audits/inspections of the
  • service.
  • Investigate thoroughly any alleged misconduct, maltreatment or abuse reported in the service and take appropriate follow-up action.
  • Ensure the service has a positive reputation and good relationships with people in the local community, families and friends of the people we support and potential customers.
  • Take responsibility for own personal development and attendance at training.
  • Ensure excellent knowledge of current policies, procedures and governance affecting the service and the company.
  • Ensure incidents at the service are recorded appropriately and reported to the relevant internal and external people/department, and that appropriate follow-up action is taken.
  • Ensure that the culture within the service is enabling for the people we support,actively promoting personalised services with maximum involvement and choice.
  • Where appropriate, enable the people we support to move on to supported living, in liaison with colleagues from Supporting You wherever possible.

In return for your expertise and hard work, we offer a wide range of benefits: 

  • Competitive salary
  • 25 days` annual leave plus 8 bank holidays increasing to 30 days plus bank holidays with length of service
  • Extra Service Annual leave awards
  • Career development - progress across the Staff Nurse grading is via a distinct career path
  • A contributory pension scheme
  • Life assurance
  • Private medical insurance
  • Personal health insurance
  • An employee assistance programme
  • Free meals/refreshments when on duty
  • Free car parking
  • Flexible Benefits Packages

Please see Job description for a full description of the role including required skills and qualifications.

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes



This job is no longer available for new applications.




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