Job Details
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Providing quality, inspiring innovation and delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health difficulties to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.
Albion House is a 23-bedded residential care home in Lewisham for men and women with mental health issues.
We want the best for people in our care and we place great importance on outcomes and quality of life. We look at what can be achieved for each person, their abilities, interests and needs. We work within a positive environment to encourage confidence, bring structure, inclusion and opportunity in their lives.
Located near Bromley Road Hospital, Albion House delivers a range of occupational therapy and social inclusion interventions, giving patients continuing involvement in their recovery journey.
The role:
As a Healthcare Support Worker you will be working within a team, which includes a range of professionals. You will make an effective contribution to providing high quality care within a low secure setting.
Key duties:
- To follow all Health & Safety Regulations and Risk Factors as per regulations.
- To report to the person in charge upon arrival and receive a full account/hand over concerning each client and their current situation/needs.
- To receive instruction from the person in charge concerning your duties for the shift.
- To ensure you are familiar with client`s records,history,notes etc. maintaining appropriate records in keeping with statutory requirements and in sccordance with Albion House policies and procedures.
- To observe and monitor clients overall physical and mental health reporting any concerns over behaviour, moods, emotions to the person in charge.
- To escort,if required ,clients on shopping trips, appointments etc.
- One to One with resident when requsted.
- To provide and encourage activities with clients either individual or group.
- To provide individual support , advice and guidance to clients should they require support in times of restlessness or distress.
- To provide sensitive support and advice to aid client`s access a wide variety of community based facilities including educational, work and social activities.
- To communicate clearly with clients and staff members, be polite,show respect, empathy and non-judgemental.
- To report and document clearly any incidents or points of interest in residents file.
- To provide assistance in preparing /serving breakfast, lunch and Dinner ensuring that clients have enough food and drinks.
- To provide help in the serving and cleaning up at the main evening meal.
- To maintain a happy atmosphere wthin the home, integrating and communicating with clients and reporting anything of concern to the manager or person in charge.
- To be prepared to carry out domestic duties that may be required in an effort to maintain a clean and healthy environment.
- To be familiar with COSHH regulation and ensure proper usage of chemicals used being aware of poisoning/ allergic reactions.
- To use/wear protective clothing as required with product use.
- To encourage clients to participate in the cleaning /tidying of their rooms.
- To ensure that bedding is changed and the rooms are clean and tidy.
- To report any incident to the person in charge concerning anything that you feel not o be best in the interest of clients, the home or staff.
- To report any health and safety hazard to the manager or person in charge immediately and record in maintenance folder.
- To carry out other duties as may reasonably be required in accordance with the needs of the service.
- To ensure that all duties are undertaken in accordance with Albion House`s Equal Opportunities policy.
Qualification:
- Good communication skills
- Ability to work flexibility.
- Basic liiteracy skills.
- Common sence apporoach to problem solving.
- Basic numeracy skills.
- Motivation and initiative.
- Some appreciation of Mental Health problems.
- Eduaction to GCSE Standard.
- NVQ or equivalent would be an advantage.
In return for your expertise and hard work, we offer a wide range of benefits including:
- 25 days annual leave plus bank holidays.
- A Grou
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