Job Details
A company specialising in property development principally, but not limited to, the student accommodation market, is seeking a Caretaker Manager to provide the day to day management of the accommodation, to be the first point of contact, and create a welcoming environment for the students, visitors, contractors and staff. The Caretaker Manager will have the ability to deal with a wide range of issues in a well-disciplined manner within a student building such as tenant disputes, rent arrears and various other problems that may arise.
This is a Company with growing opportunities that will offer a rewarding work experience for the right candidates.
Applications from personnel with Military backgrounds are strongly encouraged.
Key Duties/Responsibilities:
- Managing rent collection and ensuring rent payments are made on time
- Manage rent arrears with the support of the Regional Manager
- Provide a high standard of customer service, communicating with the university and other agencies where necessary.
- Comply with Health & Safety policies and procedures.
- Manage and update office information systems including databases, spreadsheets, emails and paper files
- Support the Regional Manager in all areas of Sales and Marketing
- Run allocations and tenancy generation
- Run check-in and checkout procedures of tenants
- Conduct viewings and open days
- Complete weekly/monthly inspections of rooms, apartments and communal areas
- Ensure any repairs are logged/reported correctly for the Regional Manager and deal with any emergency issues that may arise – contacting correct external contractor or the Regional Manager
- Complete weekly/monthly water temperature tests in rooms, apartments and communal areas (usually completed at the same time as the weekly/monthly inspections)
- Manage the office
- Complete basic repair and decorative works
- Adapt to change and respond positively to new challenges
You will also be required to carry out duties at the request of the Regional Manager and/or the Managing Director, provide general administration support including drafting letters and emails, answering the phone and taking messages, logging and distributing tenants mail, banking and financial administration.
Personal Attributes
Essential Requirements:
- Literate and numerate
- Computer literate
- Excellent communication skills
- Administration experience
- Customer Services/ relations
- Basic practical skills
- Cost or budget control
- Strong personality
Desirable Requirements:
- Sales & marketing skills
- Student accommodation experience
- Health and safety experience
- Team management
Location: Sunderland
Salary: £25,000
This job is no longer available for new applications.
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