Job Details
The Company and the Role:
Our client is an expanding privately owned delivered foodservice and fast food wholesaler. They are currently seeking a Sales Manager to take responsibility for both telesales / customer services functions and field sales.
The position is based in Wiltshire close to the M4 corridor and the position is permanent.
Established in 1986, the Company has grown from a small enterprise into one of the leading foodservice and fast food wholesalers in Southern England.
Unlike many of their competitors, they are family run and family owned, and are committed to serving their customers with catering supplies at a competitive price.
Their sales are growing at around 12-13% per annum and they are looking to double that and hence looking for a Sales Manager who can drive both field sales and telesales to a higher level.
Key Features of the Role:
Reporting into a Director, you will be responsible for the telesales / customer services team comprising of 5 staff and a field sales team of 3 Territory Sales Managers.
The role involves managing a team of Customer Services / Telesales Operatives in providing an effective and professional telesales, order-taking service and resolving customer service issues to a nationwide customer base of fish and chip shops, fast food outlets, ethnic restaurants, pubs, restaurants, hotels etc.
There will be challenging revenue and margin targets to achieve, as well as responsibility for sales planning / forecasting and general customer services and business development.
With exciting and challenging times ahead, part of this role will involve the motivating, coaching, training and development of a growing team to ensure the ongoing success of the department.
Other tasks include improving the product knowledge to the team, developing and maintaining customer relationships, handling customer complaints and enquiries , analysing sales data and supporting promotional activities
Knowledge and Skills:
To be considered, you will need a proven track record in managing a customer service or telesales department ideally within a delivered foodservice environment.
Experience of managing a small field sales team is highly desirable.
First rate leadership and planning skills are essential, together with the ability to communicate objectives clearly and achieve strict sales and service targets.
You should be a focused individual, capable of thinking outside the box and have a passion for sales.
You should also be numerate, have excellent organisation skills and be used to working as part of management team intent upon building sales volume and providing a service second to none!
The ability to motivate, train and develop staff is of paramount importance.
Your motivational and coaching skills should already be proven in a previous role, whilst you also need to demonstrate the character and credibility to operate at the highest level.
What’s on Offer?
On offer to the successful candidate is an attractive basic salary of £35,000 – 40,000 depending upon experience. In addition there will be a bonus scheme and various additional incentives.
Please do not apply for this vacancy unless you are an experienced telesales or field sales professional.
The rpc Group of Companies receives an overwhelming number of CV`s /Resumes each day, and each one is reviewed personally by a Consultant. Our pre-selection process is very thorough in order to meet the specific requirements of our clients.
If your details meet the criteria set by our client, then we will contact you regarding the position. If you are not contacted by us, then please assume that your application has not been successful on this occasion. However, we will keep your details on file and should another suitable or matching vacancy become available then we will contact you.
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This job is no longer available for new applications.
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