Job Details
HQ5372 Technical Representative
Location: Bristol
Salary: £30,000 per annum
An exciting opportunity has become available to work for the leading supplier of modular space and a leading global business services provider focused on modular space, secure portable solutions and remote workforce accommodation management. The business now operates a network of 45 depot locations where accommodation and storage units are prepared for rental or sale and are refurbished as required.
The Technical Representative will be accountable for technical advice to customers and ensuring that installations are completed to plan; and to provide a vital link between customer, transport and support services and branches to ensure clients requirements and standards are fully met relating to site installations.
Applications from Ex-Military Personnel (British Army, Royal Air Force, Royal Navy and Royal Marines) are strongly encouraged
Key Responsibilities:
- Provide technical advice to customers.
- Carry out site specific surveys with clients, both for all types of installations and collections as required.
- Preparation of all necessary documentation, including RAMs and Lifting Plans; Produce Risk Assessments and Method statements specific for each site, plus generic method statements as necessary.
- Prepare the Running order and programme of works for transports, support services and installation team.
- Track production of cabins at the factories with request visits to make sure all customer requirements are identified and to avoid installation issues.
- Be the main point of contact between customers and different branches, central hire, admin team, workshop teams, transport and support services to ensure a fluid delivery and installation plan on all projects.
- Attend site to make sure that all is in place for smooth run of works as required.
- Identify snags and work with the support services team to correct all snags before the building handover.
- Make sure certificates of completion and snag lists are done and signed by customer once units are suitable to be used.
- Prepare a cost control sheet to compare quotation and real cost – Highlight any issues on quote.
- Prepare a job report for each job including non-conformities, actions and lessons learned. Share it with team members.
- Manage all aspects of the company’s subcontractors on site (for example: quality, H&S, costs, programme).
- Prepare weekly reports with job status (or reporting as required).
- Ensure best practices are fully H+S compliant in line with the Company’s “zero harm” philosophy and client requirements, ensuring that risk assessments and method statements are produced in accordance with company standards.
Key factors for Success:
- Achieve all KPIs and targets set for each project
- To ensure the NPS (Net Promotor Score) is on target or above.
- Representing a positive image of the Company to the external customer
Skills and Experience:
- Excellent communication skills
- Experienced in a customer facing industry
- Good IT skills
- Experienced as a team player
- Must have current UK driving licence as the ability to travel is essential
- Has proven experience and ability to work effectively with internal and/or external customers.
- Experienced in the understanding of mobile crane armed vehicle/mobile cranes
- First-hand knowledge of Lorry loaders
Qualifications:
- Appointed Person – A61 CPCS Lifting Operations Certificate is essential
- Slinger/Signaller
- IPAF License
- PASMA
- SSSTS
These are preferable, but full training will be given
The Regional Service Electrician is based at the regional location and travel is an essential feature of this role, which may involve overnight stays and you may be required to work outside of your region.
Salary:
- £30,000
This job is no longer available for new applications.
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