Job Details
Job Ref :
EB3633
Job Title :
Field Service Engineer
Job Category :
Posted :
2/10/2016 9:48:21 PM
Company Name :
Forces Recruitment Services
Location :
Ipswich
Benefits :
Salary :
£23400 - £25600 per annum
Security :
DV
Description :
EB3633 Field Service Engineer
Salary: £23.400 to £25.600 DOE
Location:Ipswich, Suffolk
Industry:Engineering / Service Engineering
A new requirement for a Field Service Engineer to carry out routine maintenance and repairs to long/short term machines and customers owned equipment. This Field Service Engineer must ensure best practice with quality and professionalism are met at all times and to maintain customer satisfaction.
This Field Service Engineer must hold a qualification of NVQ level 2 or equivalent in engineering. This Field Service Engineer must hold a strong mechanical knowledge in a heavy plant background, i.e. powered access excavators or forklifts.
Applications from Ex-Military personnel are strongly encouraged.
Key Responsibilities:
*Proceed to customers premises as advised, report to the customers` contact, locate equipment, diagnose fault, once the fault has been diagnosed inform Service Coordinator and the customer of the approximate time of completion. Rectify any faults as required by the customer, ensuring that the machine is left operating in a safe condition, and that the work has been carried out to the customer`s satisfaction.
*To carry out routine maintenance as directed ensuring that all necessary service parts are available prior to attending customers site, all quoted work to be highlighted by liaison personally with the customer.
*To liaise directly with the customers whilst on site to endeavor to obtain their agreement to proceed with any follow up repairs or other work that may be required following a service or repair, to obtain a valid purchase order number where necessary authorising such a repair. It may be necessary to provide verbal estimates in conjunction with the Service Manager/Supervisor.
*To keep non-recoverable and unnecessary travel time to a minimum by:
oLiaising and communicating with Service Control Department. Proactively participating in planning workload.
oEstablishing/maintaining appropriate level of van stock/tooling (in conjunction with the Service Supervisor and/or any other Manager)
*To submit detailed and a correctly completed Parts Requisition or when making requests by phone provide sufficient information as may be required to enable parts to be obtained accurately and in a timely manner
*To work mostly without supervision by using your own initiative, in a safe manner as laid down by the Health and Safety at Work Act, advising your Manager if you need assistance.
Qualification & Experience:
*A minimum NVQ level 2 or equivalent in engineering
*A strong mechanical knowledge in a heavy plant background, I.e. powered access excavators or forklifts
*Must be competent in in electro/hydraulic systems
*Experience in fault finding / diagnostics
*Must be able to communicate professionally as you will be working closely with customers and colleagues.
Interested applicants will be expected to complete and return by email a simple application form to which CVs must be pasted.
Salary: £23.400 to £25.600 DOE
Location:Ipswich, Suffolk
Industry:Engineering / Service Engineering
A new requirement for a Field Service Engineer to carry out routine maintenance and repairs to long/short term machines and customers owned equipment. This Field Service Engineer must ensure best practice with quality and professionalism are met at all times and to maintain customer satisfaction.
This Field Service Engineer must hold a qualification of NVQ level 2 or equivalent in engineering. This Field Service Engineer must hold a strong mechanical knowledge in a heavy plant background, i.e. powered access excavators or forklifts.
Applications from Ex-Military personnel are strongly encouraged.
Key Responsibilities:
*Proceed to customers premises as advised, report to the customers` contact, locate equipment, diagnose fault, once the fault has been diagnosed inform Service Coordinator and the customer of the approximate time of completion. Rectify any faults as required by the customer, ensuring that the machine is left operating in a safe condition, and that the work has been carried out to the customer`s satisfaction.
*To carry out routine maintenance as directed ensuring that all necessary service parts are available prior to attending customers site, all quoted work to be highlighted by liaison personally with the customer.
*To liaise directly with the customers whilst on site to endeavor to obtain their agreement to proceed with any follow up repairs or other work that may be required following a service or repair, to obtain a valid purchase order number where necessary authorising such a repair. It may be necessary to provide verbal estimates in conjunction with the Service Manager/Supervisor.
*To keep non-recoverable and unnecessary travel time to a minimum by:
oLiaising and communicating with Service Control Department. Proactively participating in planning workload.
oEstablishing/maintaining appropriate level of van stock/tooling (in conjunction with the Service Supervisor and/or any other Manager)
*To submit detailed and a correctly completed Parts Requisition or when making requests by phone provide sufficient information as may be required to enable parts to be obtained accurately and in a timely manner
*To work mostly without supervision by using your own initiative, in a safe manner as laid down by the Health and Safety at Work Act, advising your Manager if you need assistance.
Qualification & Experience:
*A minimum NVQ level 2 or equivalent in engineering
*A strong mechanical knowledge in a heavy plant background, I.e. powered access excavators or forklifts
*Must be competent in in electro/hydraulic systems
*Experience in fault finding / diagnostics
*Must be able to communicate professionally as you will be working closely with customers and colleagues.
Interested applicants will be expected to complete and return by email a simple application form to which CVs must be pasted.
This job is no longer available for new applications.
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