Job Details
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Providing quality, inspiring innovation and delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health difficulties to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.
Partnerships in Care is one of the UK’s leading providers of independent specialist secure and step-down care across the UK. With hospitals around the country, 30 years of experience in our sector and highly skilled and experienced teams, we help patients and commissioners find the right care pathways without the need for multiple reassessments.
Kneesworth House is a 155 bed mental health hospital situated in Hertfordshire (on the borders of Cambridgeshire) with good commuting access to / from London. The hospital has a full pathway of care including medium, low secure, locked rehabilitation and open recovery wards situated across the site.
Our Receptionist role involves:
- Ensure all Visitors professional and non- professional are welcomed in a courteous, efficient and professional manner
- Receive and process incoming and outgoing calls in a timely manner
- To be responsible for connecting all international calls on behalf of the service users keeping an up to date log of all relevant information
- Maintains up to date and appropriate records of staff, contractors and all visitors
- To contact the on call staff and doctors using the hospital paging system
- To manage the reception diary’s and to be responsible for room bookings electronically
- To edit and dispatch the hospitals on call staff log across site
- Communicating with the other receptions on site informing of any changes to the on call rota
- To fax all correspondence on behalf of the medical secretary’s and wards
- Sorts incoming post daily and is responsible for the franking of all outgoing post
- Responsible for the upkeep of the franking machine ensuring that ready funds are available
- To attend all Mandatory Training and all other training or meetings that will benefit the Reception Department.
To be successful as a Receptionist you’ll need:
- An excellent telephone manner
- An excellent interpersonal skills
- An excellent organisational skills
- To be able to prioritise a diverse workload
- To work efficiently under pressure
- To be self-motivated and uses own initiative
In return for your expertise and hard work, we offer a wide range of benefits:
- 9 days annual leave plus bank holidays (at commencement of employment)
- A Group Personal Pension Plan (GPPP)
- Private Medical Insurance Scheme
- Life Assurance
- Free meals while on duty
- Carefirst – Employee Assistance Services
- Continuous learning and development
- Childcare vouchers
- Career development
- Personal health insurance
- Voluntary Benefits
About us
From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.
The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.
As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.
Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.
This job is no longer available for new applications.
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